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Knowledgeable and over-the-top service.
Robert S., customer since 2011
EXCELLENT SERVICE. ALWAYS READY TO ASSIST .
Carlos T., customer since 2012
Monika you are the best. You are always looking out for us when each year ends. Thanks for your hard work.
Scott M., customer since 2010
Monica is one of the Best Associates I’ve dealt with for a short time.. She goes above and beyond what she say’s and always gets back with a respond. No complaints here.
Customer since 2017
We loved that our insurance agent Mr. Barraza found the best deal for us and the process was very easy, convenient and fast. He even went in person to the dealership to take the pictures of our truck. Thank you!!!
Robert S., customer since 2019
Love the service i can walk in anytime & get all questions answered.right away. By telephone same thing great service .
Customer since 2016
Bob will do everything possible to get us the best insurance for the best price!
John J., customer since 2018
The personal care, confidence in their approach and looking out for what is best for our needs is what keeps us at LIS.
David S., customer since 2007
Your dedication to your clients is clearly evident. Anyone that I have referred to you always give me favorable feedback. Your always very available to your clients
Anne B., customer since 2016
Agent Monika is very professional and knowledgeable when it came to my insurance needs.
Jeffery P., customer since 2009
Answer all my questions in a timely matter. And quoted me the lowest prices possible. Everyone was kind and friendly and I was in and out.
Latonia W., customer since 2019
The communication and information I need to receive to be happy.
Customer since 2015
You answer my questions quickly and are courteous and nice about. No big surprises.
Dennis W., customer since 2015
You have always taken care of our needs.
Russel M., customer since 2011
With Lancaster Insurance Services I felt they were looking out for me and taking care of what I need. I got a great rate and discounts that applied honored.
Customer since 2019
Always pleasant to work with. Would like to know if we qualify for any discounts or rate deductions. Thanks
Customer since 2005
Fast and efficient service when it comes to process and friendly staff! It honestly feels like family. Thank you for always being great!
Dianna S., customer since 2016
You were very knowledgeable on products and had a lot of pertinent information to share.
Dante S., customer since 2017
You always seem to know the answers when we have questions.
Sam H., customer since 2009
It’s a pleasure working with Monika. She excels at providing service quickly and accurately, and then follows up to ensure all my needs are met.
Customer since 2016
Customer service is the best, specifically Hilda Vargas, when I need her services she is there too answer any questions.
Martha F., customer since 2014
When we need to change providers, you are willing to look at different options.
Customer since 2014
As German Snowbirds we appreciate that we get insurance with our german drivers license.
Georg L., customer since 2014
Hilda Vargas has been accomodating with any questions I have from seemed to be unimportant to complicated ones.She takes her time to understand my concerns and always have an answer to it...if Hilda is not available ,there's always somebody who can equally address any issues I have..so far I have been satisfied with their service.thank you.
Customer since 2013
Monika was very attentive and I really enjoyed being able to communicate with her via email. She was always quick to respond to any follow up questions I had about my insurance quotes.
Customer since 2019
Everything moved so quickly. We were able to complete most of our interactions by e-mail,. Thanks for your help. Another Mercury Customer backed in the bumper of the T-Bird. We were referred to Caliber Collision for repairs at their expense. Carlene
Customer since 2019
Good communications and Follow Up. Competitive quote. Very helpful.
Anthony S., customer since 2018
Continue display of efficiency, product knowledge and personal concern for welfare of cliental.
Richard M., customer since 2005
Prompt claim service and competitive rates.
Customer since 2013
Great customer service! Excellent rates!
Customer since 2016
We have been with Bob for insurance needs for almost 40 years. His service has meant the utmost to us.
Sandra L., customer since 2006
Friendly, efficient, courteous service. Thank you!
Debbie C., customer since 2005
Monika, Your representative is always responding in a timely manner and is polite in doing. She always assist us in issues that we need help on. We hope that our business with Mercury will continue on such a positive way as it has been in the past.
Anita Y., customer since 2009
Always wonderful and fast customer service. They always help me find the best deal. Very friendly and easy to talk to. I would highly recommend them to anyone!
Customer since 2006
Hilda is great ! She is always on top of everything and also helpful in providing any informations that I need .
Customer since 2005
Lancaster Insurance is very professional and cares about their clients.
James B., customer since 2010
Customer care exceptional
Norman B., customer since 2012
You guys are very professional and have great customer service.
Customer since 2006
Amazing, quick, professional, and most of all left me wanting to use them again.
Michael S., customer since 2016
A live person always answers the phone when I call and I love that! You guys continue to give me the lowest price on insurance and I have already referred a few people to you.
Customer since 2014
Your company is very interactive with the clients and always look for ways to save us money!
Kimberly G., customer since 2010
Great service professional staff I recommend Lancaster Insurance
Customer since 2004
Answer the phone promptly Posess EXCELLENT listening skills Great Follow-up..
Richard D., customer since 2015
Great service and always respond quickly
Alita O., customer since 2007
Your customer service and timely responses to my questions make me feel secure and taken care of
William B., customer since 2014
Monika was a great rep, Lancaster Insurance services saved me $70 a month
David R., customer since 2019
Monika gets the job done!!! She is great at what she does!!!
Kamaljit A., customer since 2009
I like the fact that I can email a request for a copy of my general liability license and Bam it’s there
Cornelis V., customer since 2015
You keep me compliant while working through some of my difficult situations. Thanks to you & your staff (Mrs. Peters)
Leonard G., customer since 2005
Monika has made me feel comfortable with trusting her with my car insurance and now with my house insurance. She really goes above and beyond to take care of her customers. I would continue to refer my friends and family to her because I know they will be well taken care of.
Cecilia Q., customer since 2009
Courteous and responsive
Customer since 2016
Whenever I call in I usually ask for Elaine but when she's unavailable someone else quickly assists me or if I leave message for Elaine to return my call she does so promptly.
Frank J., customer since 2009
Lancaster Insurance Services always gets the lowest rate. The staff is friendly and they make sure that the payments are on time to the mortgage company.
Carolyn H., customer since 2015
I like the way how you help the customers
Customer since 2009
I’m very happy with the service
Pio B., customer since 2017
Great customer service, always available, helpful, and friendly Competitive pricing Multiple services available
Customer since 2006
I love the price in-service
Juan S., customer since 2017
Always watching out for us and looking for improved rates.
Customer since 2009
Great customer service, very responsive to requests and professional. Monika in particular is a go to person for insurance questions and vendor policy purchases.
Customer since 2009
Love MONIKA! She is very knowledgeable and always follows up with her clients.
Customer since 2009
Insurance is reasonable in price
Customer since 2017
Great company. They have helped us numerous times!!!
Customer since 2005
Agent Monika is very fast and efficient with every change or request I’ve asked for. The rates are very competitive both in my car insurance as well as my business & homeowners insurance...I’m very happy as a client!
Ric I., customer since 2018
repuatation and longevity
Customer since 2006
All responses to my inquiries are received in a very timely manner. Thank you all for exemplary service.
John B., customer since 2007
The prices were better than State Farm could provide as well as better coverage for my homes and autos!
Denise V., customer since 2018
Any questions or letters we received and we don't understand you gays help as
Rudy S., customer since 2013
Very punctual in returning my emails or phone calls. Same day service. Thank you.
Customer since 2009
Great service,friendly staff.
Keith R., customer since 2018
Monika has done such an amazing job! She treats me like I am her only client and responds to my questions immediately!
Renee G., customer since 2013
Thank you for the quick and honest help.
Customer since 2019
Mr. Wagner is very professional and efficient and I really like Appreciate thank you
Sergio L., customer since 2008
keep in touch with the customers.
Angel A., customer since 2018
Monica has been very professional and always attentive to our account. Our family has worked with her for years and it’s always nice to call and get the help we need regarding insurance.
Ismael P., customer since 2014
Monika has always been kind and helped me in every way when I needed assistance.
Customer since 2011
We have been working with Lancaster insurance since we moved back to CA and totally love the service provided. We are Auto, home & life insured through them and have nothing but great things to say about our experience. Monika Pieters is our agent and I can honestly say she’s the best.
Ana E., customer since 2016
Working with you and receiving the best of service has been a God-send to me.
Customer since 2018
Monika continues to help us out with all our insurance needs. Recently I was involved in a fairly major accident. Because of Monika's advice, she encouraged us to make sure we were covered in the event of an accident like this. Because we took her advice, we were able to make the claim and get what we needed to be taken care of. If Monika hadn't helped us make that important decision, we would have been out so much money.
David W., customer since 2009
I have always gotten good service with my insurance needs. I can always count on any questions being answered quickly and accurately.
Lisa S., customer since 2008
Very friendly☺..
Marcus B., customer since 2019
You are great!
Harry E., customer since 2007
Well I did like the Proffesionalism of Agent Wagner Barraza his Knowledge and the advise he gave me when I became Insure thru you guys. And that made me feel secure..
Percy M., customer since 2018
Very professional with personal touch.
Mark K., customer since 2018
We know we can trust Bob Finberg and Lancaster Insurance to stay on top of things and be aware of the latest news regarding our insurance needs!
William B., customer since 2006
Best service ever!!
Customer since 2013
The staff has time and patience with my daughter and myself when questions occur.
Gaare D., customer since 2017
Thank you for excellent service.
Saeid M., customer since 2017
Bob at Lancaster Ins. has been and continues to be a valuable asset to my family and myself when it comes to Insurance needs. Lancaster Ins. staff are very knowledgeable and helpful in all my request when it co.es to insurance.
Roderick L., customer since 2009
Monika's customer service is amazing!
Customer since 2017
Great customer service...Monika is super helpful and has always met my needs.
Customer since 2009
Lancaster Insurance Services saved me several hundred dollras per year by gettting me better policies at a cheaper price. I have recommended several people to look into your company only if they want better policies while saving money. Thank you to all at Lancaster Insurance Services. Dwayne Amaral
Dwayne A., customer since 2018
Monika and customer service is the reason that we use your company for our insurance needs. Thank you so much. Keep up the good work!
Customer since 2006
I was always treated like I was really the only one that mattered to you all anytime I came in the office. And I always preferred to come into the office rather than a phone call because of that!! Monica always treated me with utmost respect and priority and Robert always managed, thru his busy appointments, to say hello and maybe catch up on a few friend memories. Any reason I had to come in or call was always handled with top priority. I highly recommend Lancaster Insurance Services to anyone. I found that cost was very competitive and I never thought it too high!!
Wanda F., customer since 2010
All you have to do for any insurance needs, call Robert Finberg, and your needs are professionally & personally complete.
Berna M., customer since 2016
I asked for some paper and i got it very quickly
Customer since 2017
You guys provided fast service! Everyone I talked to was very helpful!!!
Customer since 2019
It was so easy to have it set up I almost still don’t believe it. We so appreciate that, with so much crazy going on in our daily lives.
Gary K., customer since 2019
Monika Pieters has been nothing less than fantastic. Her willingness and patience she had taken to answer every question I had regarding my new homeowners insurance shows the quality of service that I look for in a company.
Customer since 2019
Always available to answer our questions, Thank everyone. Would always referred you guys.
Customer since 2018
Our agent helped us obtain a policy quickly and with great ease. She was professional and very helpful.
Nikki G., customer since 2019
You were very helpful and explained everything to my understanding. You are very polite and the office is inviting and comfortable. Thank you for your time Kathy Dutra
Kathy D., customer since 2019
Working with us on all the unusual requests and patience with us when we don't understand completely.
Monty S., customer since 2006
Very helpful and always ready to answer any questions I might have .
Customer since 2018
You have made handling my insurance needs as simple as possible. I am very pleased with the rates you have found for me. I constantly get calls from other insurance companies/agencies asking if I want to receive up to 30% lower rates & I just say "No thank you" & hang up because I honestly don't think they could give me the service I get from you. Also I am more comfortable having my insurance agency in the same town as I live.
Customer since 2018
Always very friendly and answer all my questions quickly and thoroughly!
Customer since 2007
Monika was great at giving us options and NO pressure to sign up. She explained the different policies and helped us choose what worked best for us.
Thomas C., customer since 2018
Options, care & follow up
Andrew L., customer since 2017
Thanks to Bob for taking the time to get the right health insurance for me. Navigating all of the current options was not easy. Now I'm covered!
James H., customer since 2015
We are so pleased with Lancaster Insurance Agency. We have been with this agency for more then 6 years. Have always had the best customer service. Attentive & prompt. Monika our agent is so kind & helpful.....she constantly helps us with questions or other issues. Defiantly recommend!
Lev R., customer since 2013
You are always kind, willing to find the best insurance to suit our needs. We do appreciate it.
Daniel P., customer since 2015
Very friendly and very helpful
Robin S., customer since 2016
Always there when I have a question.
Customer since 2005
Friendly and professional service. Informative choices helped us choose the right policy.
Robert C., customer since 2017
Lancaster Insurance is always there for us. Thank you for the great support and confidence you instill.
Chuck N., customer since 2012
I love the customer service. I can call or email and always get the answers to my questions. Thank you to Monika Peters she is always helpful.
Elizabeth K., customer since 2006
You took the time and listen to my full situation. Gave me options.
Katrina P., customer since 2017
the workers and the staff are professional and friendly when answering our questions.
Customer since 2016
Very pleasant and quick to respond with questions. Made the whole process very easy and efficient.
Customer since 2011
Great customer service timely and efficient.
Carmita S., customer since 2009
Good service
Customer since 2017
It the one on one contact with your co. You are always there to answer any questions I have. Great staff very nice,friendly and knowledgeable
Marlene M., customer since 2015
Quality service.. thanks
Customer December 2018
Bob—your firm, you and everybody there is always so conscientious, courteous and above all helpful. I always feel and am confident that I have received the best advice for the situation, no matter what my insurance needs are. D.R.
Customer since 2014
Mr Barraza has a deeply good concern for my family and I. He reminded us regarding our insurance being due, before any penalties occur. And I have a bad procrastination. Thanks Mr Barraza.
Customer since 2017
How you help me is simple. You take care of my insurance needs and are constantly looking for the best deal without me even asking. Friendly, Professional, Knowledgeable, best value in town. What else is there?
Robert S., customer since 2011
You always there when i call, dont have to deal with machines, always get to talk to a person , always looking for my best interes
Oscar Q., customer since 2011
Informational email sent, but not in an overbearing way. quick response to questions, either by email of phone. Basically, excellent service.
Gerald P., customer since 2016
Personal is very kind and efficient always looking forward to assist the best way. Like a lot also the fact that the owner is always on top and ready to help if he is needed. Hilda Vargas has been a great blessing in our lives. Thank you Lancaster Insurance Services for you dedication and good work. Marry Christmas and Happy New Year
Carlos T., customer since 2012
We are impressed with the personalized service we received. We appreciate that you research different insurance companies to find us the best price and coverage. Thank you, Tom and Becky Attwood Morgan Attwood & Son
Thomas A., customer since 2017
Your knowledge helped me to make the right decision on how to get the most out of my health care with out any additional cost to me. For that I my greatful. Thanks for your professionalism and kindness.
Customer since 2014
everything and every time I have question I get the right answer.thanks Hilda
Juan H., customer since 2006
Always available when needed office hours & staff very knowledable
Customer since 2016
Quick service and personal attention
Eugene P., customer since 2008
super helpful, professional, and friendly
Kurt S., customer since 2017
Fast service and professional advice for my insurance needs
Jeffery P., customer since 2009
Wagner has always taken care of me. He's helped me find affordable insurance, fought for me when one of my agencies tried to cancel my policy without justification, and switched my vehicles on my current insurance after I totaled my car. He makes my life easier when it comes to insurance and I wont deal with anyone else.
Kimberly B., customer since 2014
You exceed my expectations by always being one step ahead of me when I'm in need of your services.
Cara B., customer since 2011
Great service, thanks!
Customer since 2016
You made it easy for me.
Customer since 2016
Best business car ins rate that I could find,
Jimmy L., customer since 2012
You all are always exceptional in helping us in adjusting monthly premiums. We are senior citizens on a fixed income and finances can be tight. Thanks to your staff and services rendered. Blessings on all of you during the holidays!
Anita Y., customer since 2009
We had a change of address and asked to get our policy adjusted. It was done immediately. Thank you.
Customer since 2014
Anytime I have a question or an issue , Lancaster Ins. Is always available to help. I also appreciate the updates and reminders. Thank you Monika Peters!
Deema G., customer since 2009
Bob and all of his people at Lancaster Insurance are top notch. We work with Wagner on our cars and Bob with other insurances and we've had nothing but helpful, compassionate and passionate care from all of the staff we've dealt with, which makes us feel like actually valued customers - something you just can't say about most services today. Three generations of my family has had Bob as our "insurance guy" over the course of decades and we will continue to be a Lancaster Insurance family as long as they keep their doors open and treat us like we matter. Thank you!
Joshua B., customer since 2015
Thank you for calling me back and talking with me on the phone.
William L., customer since 2019
I just referred my step son for homeowners insurance for his new purchase. Frank Riese lV
Annette B., customer since 2005
Good service and a excellent communication between the agent and we
Customer since 2010
Monika Peters, that’s your difference - she shops for the best deal for our needs, she’s honest and a family person.
Timothy K., customer since 2005
Prompt on comparing prices and very helpful with customer service
Javier C., customer since 2011
Highly knowledgeable agents!!!
James B., customer since 2010
Explain things on detail
Customer since 2012
Answer all my questions very effectively and timely it was much appreciated
Norman B., customer since 2012
You guys have great customer service ! When ever I have a question about my policy you're always there for me . Thank you guys !
David F., customer since 2006
Hilda gave me fast friendly service. It was a pleasure working with her. She always got back to me promptly in my moment of need. Thank you!
Customer since 2018
Monika is always helpful. Excellent service!
Customer since 2018
You are responsive and try to get us the best deals.
Customer since 2011
Always polite and very helpful. Great at answering all my questions any time..
Customer since 2006
Great customer service and attention to details.
Nicole A., customer since 2007
I have always gotten answers to my questions immediately. I have never been put on hold and waited to talk with someone that was able to help me. I really appreciate the good service. Keep up the good work!
Customer since 2014
I like the way they keep in contact with me. Everyone there knows their business and I get immediate answers whenever I call.
Ronald W., customer since 2018
Wonderful service!
Customer since 2017
Lancaster Insurance was on a list of 5 I had to visit for quotes. Robert at Landcaster insurance made me feel comfortable he did his best to find me the best for less. He was the first place I visited and had no longer the need to voyage elsewhere for any better of a quote. Great job Lancaster insurance! Sincerely, Jeannie
Jeannie P., customer since 2018
I don't really have any issues and don't usually have to worry about my insurance. That's a positive
Aubree T., customer since 2017
The staff is always helpful and informative. Very responsive as well.
Anne T., customer since 2013
I would not go anywhere else to get my car insurance. Monika has been extremely helpful and has answered all my questions and concerns about my policy. Thank you for the great customer service.
Cecilia Q., customer since 2009
I was delighted with Wagner, his commitment to helping us was very refreshing regarding if I will work or not with them. I for sure will work with Lancaster Insurance, Wagner was very knowledgeable, and he went beyond insurance advice with some business advice that it will help us in future endeavors.
Jorge S., customer since 2018
You are fast to process the forms, very frendly and professional, i like the service and the personnel, thank you. Oscar
Oscar V., customer since 2009
Hilda always provides the best services in a professional way.
Customer since 2013
Prompt service Helping make renewals fast and easy
Customer since 2015
Did your job and took care of biz!
David C., customer since 2017
Always very quick response, very professional customer service. Searched for the very best options and price.
Nikki G., customer since 2014
Bob Finberg is always responsive and helpful in a timely way. I recommend him unreservedly.
Customer since 2013
You’re very helpful to us. I’m always been helped if I need one. You’re excellent
Loann N., customer since 2011
Very professional crew.
Customer since 2010
Great customer service and competitive quotes.
Carolyn H., customer since 2015
Robert and his staff are always there for me, they provide the help I need.
Morrison M., customer since 2011
Good,friendly, fast services
Customer since 2018
Allways through!
Customer since 2016
Fantastic Service! Very efficient at every level!
Ric I., customer since 2018
Very friendly and professional service. Thank you Monika for your help to find a very good deals for my home and car insurances. Mark Kirzner
Mark K., customer since 2018
Lancaster Insurance knows their customers by name! They are always very helpful and knowledgeable.
Sarah H., customer since 2009
You are there to help in everyway. Had a problem or mix up with homeowners/earthquake insurance and with Monika to help us it was taken care of without problems. Many thanks Monika
Michael G., customer since 2016
Your office went the extra distance to make sure i was Satisfied
Leonard G., customer since 2005
Lancaster insurance services are very professional . Everyone in the office have a good attitude and the prices are fair. Very very happy with the service.
Tyrone H., customer since 2005
Always very helpful staff.
Customer since 2004
Excellent and timely response to any inquiries.
Customer since 2007
Awesome service
Customer since 2010
Monika was very helpful in getting us the best rate for our home and auto insurance. I would so recommend them to everyone I know.
James B., customer since 2017
You care for your customers.
Priscilla T., customer since 2005
Monika is great! She is quick to respond and has given clear information and feedback the past 3 years.
Customer since 2015
Every time we need to change something on our policy, all I need to do is reach out to Monika and she always responds immediately to my questions! We are so impressed with the service she provides. We are extremely happy with our agents office.
Renee G., customer since 2013
Monika has always done an amazing job in answering any questions that we have had. She’s professional and courteous!!!
Tania N., customer since 2017
Working with Lancaster Insurance has been great. They continue to look out for the best most affordable ways to protect my family and I. The folks at Lancaster insurance always make you feel welcome and are there to answer your questions.
Chris N., customer since 2005
Wagner was great and made signing up for insurance easy! He made sure I had the best rates for what I needed! Thank you for all your help Wagner.
Mariah B., customer since 2018
Always helpful, and if I need anything I know I can call and get great service.
Muriel O., customer since 2017
We’ve been provided with exceptional customer service from day one (2 years ago). Our agent at Lancaster Insurance always finds a way to help us. We find it easy to get a hold of her but even when she’s out of the office the other agents are always willing to assist you.
Ana E., customer since 2016
Lancaster insurance services keeps me updated on any changes and is very helpful when adding my kids to my policy thanks.
Andrew V., customer since 2005
Everyone in the office is very helpful and friendly. Monika always remembers me when I call for a question.
Customer since 2010
Great insurance company! Great coverage and rates. Compared to other companies the rates are lower and you get more coverage.
Scott H., customer since 2011
I've been with you for over 20 years...wouldn't change a thing!!!
Customer since 2006
Monika continually delivers top quality service and products. Even though we don't live in the Antelope Valley anymore, Monika and Lancaster Insurance Services takes care of us. Our family has been very happy and hope to continue working with Monika for as long as possible. Lancaster Insurance Services and Monika, thank you for looking out for us, and monitoring our needs. It is wonderful to know we always have someone watching our back.
David W., customer since 2009
Great Customer Service Wagner explained me all I need it to know very Proffesional and Helpful ... And that is what was done when I need it .
Percy M., customer since 2018
I thought you were very courteous and helpful... you made signing up for insurance easy and understandable.
Customer since 2018
One of the reasons I like doing business with you guys is because I get answers when I have them! You don’t hassle me or waste my time!
Juan B., customer since 2012
Service has been great since the beginning and continues to be great.
Edward S., customer since 2013
great people....great service....great attitude....karen
Randy H., customer since 2016
1.To be able to see and consult someone in person as well as communicate with them via email and on the telephone is huge. This is especially true for older drivers who are busy working themselves and helping out with their children's busy families. We still like the social connection. 2. I like the email greetings and also tips, and acknowledgements. For recommendations: I would like to see where people could attend safe driving courses (for all ages) - locations, dates and times in the emails( for LA County only) - so that we could all attend and save some money on our car insurance, and get better rates. Thank you
Customer since 2009
Hilda Vargas is a great insurance agent that has always been very helpful and trustworthy.
Customer since 2017
I went to several places before I knew about your place an you guys solve my insurance matter with in minutes not DAYS like other places where doing it to me, they got me very frustrated for their incompetence I guess.
Leopoldo L., customer since 2018
Every time i need assistance or anything i am helped right away and i appreciate the customer service.
Melissa M., customer since 2018
Bob Finburg the best for 25 yrs. one email or text & it is done, perfectly!
Customer September 2018
Hilda Vargas is always thinking ahead for us and doing her best to assure we have the best insurance coverage at the most reasonable pricing.
Customer September 2018
Great attention to detail
Ney R., customer since 2010
You reacted to our needs as quickly as possible and followed up. Nice. I will be contacting you shortly to discuss the possibilities of my own needs. Lou Peralta 661.524.1550
Lou P., customer since 2016
Very efficient and helpful.
Robin H., customer since 2013
Great personal service!
Marc A., customer since 2009
Very quick, easy, and convenient.
Kenneth M., customer since 2016
Lancaster Insurance Services helped me save hundreds of dollars in car insurance as well as home and flood insurance. I have already recommended your company to friends at work! I'm glad I came into your office and you helped.
Dwayne A., customer since 2018
I love to have insurance policy with Lancaster insurance agents special Monica
Saeid M., customer since 2017
Lancaster insurance has always been there for us over 18 years now. Service is pleasant and always helpful.
Customer since 2005
Monika has been very profesional all these years , thanks for the services they provided me
Customer since 2012
Hilda Vargas has taken care of my insurance needs for years and I would highly recommend her to all my friends and family. I will call her with my issue and I know that it will be handled correctly the first time.
Edwin M., customer since 2006
Immediately got an insurance, on the phone, after being rejected by another one. Thank you.
Customer July 2018
Thank you for being professional with me. Look forward to doing business with you again
Customer since 2017
I love your office and the way you do business. Monica is always on the ball to see if there is anything she can do for me and Robert is absolutely the nicest manager I know of. He sends greetings for all seasonal reasons thanklng me for my business and letting me know he's ready to help. He and Monica always inform me of a new way I could either save a little on my policies or just make things a little easier. I have heard I could get a better price on my insurances, but frankly my dear. .I don't give a. . . .there's no reason for me to change.
Wanda F., customer since 2010
You found me good insurance at decent rates for my automobile. I also have a 5th Wheel RV that I live in and you found me excellent coverage for it also at a very decent rate. I couldn't be happier.
Sherry S., customer since 2018
You set me up with a great insurance policy.
Customer July 2018
You offer great service and the lowest rates. I have referred several friends who have switched to Lancaster Insurance.
Steve S., customer since 2010
You are easy to get a hold of and return phone calls in a timely manner. Everyone we have spoken to has been pleasant and helpful.
Customer since 2016
Very helpful helping me find appropriate insurance to supplement Medicare Very friendly
Customer July 2018
always fast to respond when needed. were other companies putt there customers off for days.
Glen S., customer since 2005
Bob listened to our needs and guided us through the process.
Dylan R., customer since 2018
Bob and Wagner always have an answer for my questions.
Richard A., customer since 2008
Great customer service. Monika is very professional and straightforward. Took care of requests right away. Very friendly and a pleasure doing business there!
Robert C., customer since 2017
Always great service and very helpful always looking out to help your customers with best policy for their needs.
Darwin S., customer since 2012
The customer service is well above expectations, and the knowledgeable staff is second to none. I couldn't ask for a better insurance agency to do business with. Monica has been very helpful with all my questions and a delight to talk to.
Customer since 2006
I appreciate Monica Peters professionalism and quick responses and assistance to my families needs.
Elizabeth K., customer since 2006
You helped us understand the different options we had with the medigap insurance. We tried ourselves to do it online, but was to difficult. You walked us through it and explained every step and answered all our questions.
Customer June 2018
Very good Customer service
Mayra R., customer since 2018
My agent
Katia C., customer since 2016
Monika was very nice and helpful with all of our questions. Great communication, quick responses and friendly.
Erika N., customer since 2018
Always take good care of their customers and answer any questions or the company tells the customers what is right for them to do.
Customer June 2018
Love Lancaster Insurance. Great people looking out for your interests.
Customer since 2010
Everything. This is one of the nicest most professional group of people I have ever had the pleasure of working with. Wouldn’t change a thing.
Marlene M., customer since 2015
Lancaster Insurance took the time to listen and fully understand our unique and specific insurance needs.
Cynthia F., customer since 2017
Good service,Insurance agent responce immediately the problems and they will help the members to their best....highly recommend.
Customer since 2015
I have questions and I get answers right away.
James T., customer since 2010
Very informative, patient, available, eager to help.
Anne B., customer since 2016
Excellent service and follow up
Gerald P., customer since 2016
I am sure that the most important for us customers is to find a business who are able to help you, be friendly, be polite, and always have a smile on your face. This is what I found at Lancaster Insurance Services you value my business.
William S., customer since 2017
Well , First Of All The Price Was Less Then We Were Paying Before We Joined Your Company That's Important Especially To Seniors With Fixed Incomes. So Of Course We Appreciate That, Plus They Stay In Touch Online With Information On Other Insurance Products You Might Be Interested In. Also Sometimes to Remind You To Turn Your Clock Back, Or Even To Wish You A Merry Christmas,Happy New Year, Or To Wish You A Happy Birthday Its A Nice Personal Touch.
Customer since 2005
You've given me good rates and great service!
Joseph W., customer since 2015
Monika was very nice and got the best insurance for me.
Deborah V., customer since 2009
You care about your customers
John J., customer since 2018
You were quick and professional with getting our startup business the insurance we needed to rent a work space for a year. Thank you so much!
Kurt S., customer since 2017
Monika is the best agent Very thorough and very professional.
Customer since 2009
Quick, knowledgable, very attentive
Customer since 2018
You have always been there for us. Any time we have needed some thing you have responded quickly, even on weekends.
Russel M., customer since 2011
They always go above and beyond to provide outstanding service.
Cara B., customer since 2011
Everyone I have ever spoken with has been very professional and knowledgeable in their field. Monika has urned my trust 10 times over through the years with your company!
Deema G., customer since 2009
We have been clients for many years, and your always there to answer our questions and help in anyway you can. If you don’t know the answer you always find and get back to us quickly
Thomas W., customer since 2005
Bob Finberg and staff go above and beyond for new and existing clients. Great rates, great coverage, friendly and hospitable. Old School values never get old here.
Robert S., customer since 2011
Keeping us informed for changes and updates. Representatives respond fast and on time.
Customer since 2016
Excellent service.Very helpful with any concerns I may have. Keep up the excellent service.
Leticia A., customer since 2005
Responsive.
Stephen B., customer since 2013
Your fast service
Lucila C., customer since 2009
friendly and very prompt.
Customer since 2011
You guys have great customer service and are very helpful .
Customer since 2006
Quick answers! Thank you Hilda!
Jessica T., customer since 2011
Imediate an assistance h in a timely manner
Regina T., customer since 2017
Always there to answer all my questions and help me figure thing out to help lower my insurance,, Monica is great!
Customer since 2006
Everyone, especially Monika Pieters is extremely responsive and helpful.
Customer since 2011
Monika is wonderful and very easy yo get a hold of
Customer May 2018
When our mortgage company didn't pay insurance, Monika swooped in and took care of everything to make sure the bill was paid. Awesome customer service!
Customer since 2015
Listening skills on understanding my needs and prompt follow-up on my questions (even on non working weekends). Ironic that this came in as I was just getting ready to cancel my insurance with another agency out of state due to their incompetence and lack of follow up.
Richard D., customer since 2015
I've always received great, proactive customer service with Lancaster Insurance Services. There's very little that I've had to do or worry about, whether I'm dealing with car insurance matters or home owner's insurance. Every transition has been pretty seamless and well explained, when necessary. For many years, Hilda Vargas has been my go-to person at LIS, and my experience has been nothing but positive.
Nicole A., customer since 2007
Fast, courteous service not only with Bob but his office staff as well. Bob even stopped by my house several times during the signing up process to save me a trip from Juniper Hills to Lancaster. My last insurance people never once contacted me after I had signed on. Thanks Bob, I'll recommend you to as many people as I can. Great prices too! Ron Whitt.
Ronald W., customer since 2018
Excellent and fast service
Customer since 2018
You always return my calls asap and you are always able to answer my questions or concerns efficiently. Great customer service. Love it!!
Pat M., customer since 2014
Monika took the time to explain the dynamics of my policy and shop for the best deal that suited my needs .
Donald W., customer since 2017
Estoy muy a gusto con el servicio que me dan es una buena insurance gracias English translation: I am very comfortable with the service they give me, it is a good insurance thanks
Customer April 2018
Expert customer service and easy to understand price breakdown
Customer since 2016
Persona with quick response by Hilda
George M., customer since 2010
Taken care of my needs so far!
David C., customer since 2017
Quick response time to questions and any concerns.
Customer since 2014
Bob Finberg is thorough, detailed and, importantly, responsive when response is required. I recommend him and his staff without reservation.
Bob E., customer since 2013
I appreciate that you are shopping our insurance and getting us the best value possible. I feel very comfortable that you are honest and taking good care of our insurance needs. Thank you, Becky Attwood
Thomas A., customer since 2017
My experience with Monika has always been good. I really appreciate her attentiveness when I contact her. She gets everything done quickly and accurately.
Customer since 2016
Service from Lancaster Ins is always 100% !!
Customer since 2011
Great service.
Morrison M., customer since 2011
Wagner Barrazawas very efficient in my request and advised me of what is needed. He processed and closed the transaction and made sure my coverages were efficient.
Customer April 2018
Easy to work with
Customer since 2017
Yes ,You Email Us about any concern and We are very greatfull for that Thank You so much.
Juan S., customer since 2017
Hilda always answers my questions in a timely manner and is very professional.
Customer since 2010
You have always been easy to work with and affordable.
Customer since 2011
Monika did a great job in explaining the coverage we needed for our new home. Her knowledge gave us confidence in our choice to go with Lancaster Insurance Services. Anytime we had a question, she was easily reachable. Thanks Monika for making the process smooth!
Kimberly C., customer since 2017
Lancaster Insurance Services will go out of their way to help you in any known case. They always have a friendly voice and a great concern that their service is painless and always helpful no matter what your questions or product you are looking for to help your life a little better. They are not only my Insurance agent....they are family.
Michael G., customer since 2016
Monika is always there for me and responds to my requests and delivers!
Daniel P., customer since 2009
Very fast and efficient service either the lowest rates for my car insurance and my business insurance...All the tight questions were asked for me to get the the best rate and coverage....I’m very happy!
Ric I., customer since 2018
Very friendly, supportive, always keeping me updated and going the extra mile. Looking for more than insurance protection then Lancaster Insurance Agency is a must have provider...
Leonard G., customer since 2005
You guys do everything right
Priscilla T., customer since 2005
Monika is GREAT
Vanessa A., customer since 2018
Monika is amazing! Every time I have had a question, she answers it thoroughly! She always looks for the best rates. We are very lucky to have her as an agent!
Renee G., customer since 2013
Every time I need something, or have a doubt , You are always solving my problems right away ! Thank You very much for all !
Sergio B., customer since 2005
Your service has always been prompt and my questions were always answered. Thank you.
Customer since 2009
You guys are always very professional!
Customer since 2007
Always fast and friendly service
Craig C., customer since 2010
Always takes care of my insurance needs and questions. Helps me find the lowest insurance prices for me and my family.
John B., customer since 2005
Very responsible agents.
Leng M., customer since 2013
Everyone is always so helpful when I have any questions and when I need assistance paying my bill. Thank you
Customer since 2017
Responding quickly to my time of need with my home and vehicle. The kindness and quick response has helped me. I appreciate the great customer services.
Andrea B., customer since 2006
We enjoy being able to do changes over the phone and I love their honesty. You always get the amount you will be paying right upfront, they don’t lie about it.
Ana E., customer since 2016
Everything, always so helpful and answer my emails/calls right away.
Maria N., customer since 2016
Good rates and pleasant faces ! Keep up the good work !
Customer since 2007
LOVE the services lancaster insurance always going above and beyond for my family thanks
Andrew V., customer since 2005
We have always been pleased with the service, follow up, and "check-ins" we have received from Hilda and Lancaster. They are really great!
Steven K., customer since 2014
When our other insurance company dropped us, your company picked us up and offered us better coverage and a better price. When it was necessary to file a claim, it was promptly taken care of.
Scott H., customer since 2011
I enjoy receiving the email updates about additional insurance services and holiday reminders from Bob, and it is nice when I call to speak with a live person who is equipped to answer my coverage questions.
Customer since 2011
You guys saved me over $100. a month for my car insurance.
Kelli S., customer since 2018
Your insurance quotes were about the lowest with good coverage on my home and auto policy. I also liked the fact that you were local and I had dealt with your company in the past.
Robert H., customer since 2009
Great owners and workers and great service. Many options available. Everyone was and is "Great." Friendly attitudes from All. Sincerely Bob Woo
Customer since 2007
Always personal kind fast professional service. No handing off a problem No drama. I reccome d all the time.
Customer since 2011
You’ve always given me good rates and great service.
Customer since 2008
Absolutely recommend Lancaster Insurance and Monika. She is very helpful and quickly responds to my emails and phone calls. My wife and I are consistently happy with the service we are provided.
David W., customer since 2009
Lancaster Insurance services has provided us with great customer service. Your team has sought out ways to help our organization with our insurance needs, in a thoughtful manner that was not pushy. Most of all, your staff made a personal connection and we were just not a number.
Glenn O., customer since 2017
We love working with you! Great service. Always the best prices. You take great care of us.
Harry E., customer since 2007
My agent was always attentive to my insurance needs, all calls and messages were returned promptly. I am very happy with the care and professionalism Mr Barraza has provided to me and my family.
Customer March 2018
Your response was prompt and very professional. The rates saved me money as well compared to the companies I currently had. Thank you.
Gracelyn C., customer since 2017
Great service. Done a great job of taking care of my insurance needs.
Customer since 2010
Great service.
Edward S., customer since 2013
I think I already filled this out once in the past. We are happy with the low cost compared to our previous insurer, and the process went smoothly too!
Customer since 2017
Had all the answers. Got back to us quick. Set the billing up easily. Great rates and a pleasure to deal with
Joseph F., customer since 2017
I always appreciate the thoroughness and efficiency of Lancaster Insurance Services!
Customer since 2017
Spending all the time that a customer may need.
Gaare D., customer since 2017
Hilda Vargas is the best insurance agent she always is very helpful .
Customer since 2017
Your staff was very helpful and knowledgeable from beginning to end. Monika helped save me money!
Melissa M., customer since 2018
Very fast on helping us. We appreciated all the hard work that was put in to get our insurance needs.
Sean L., customer since 2018
Easy and quick service.
Customer since 2016
Kind, Patient, Understanding Staff.
Philip M., customer since 2013
I love the fact that you check for the best rate for my needs.
Robin H., customer since 2013
Always available, a real person to speak to and helpful. The staff is pleasant to deal with.
Dawn E., customer since 2008
We like your service
Saeid M., customer since 2017
Friendly service, Great communications. Up to date insurance products. Have no problem recommending.
Customer since 2005
Great Services!
Customer February 2018
Great customer service. Monika has always been there to answer all of our questions and provide fast and wonderful service!
Customer since 2006
A couple years ago I saw the insurance company while driving down the street. I decided to stop by and see if there was something that could be done to help me with my Medicare and signed up for any programs that was available. Not only did Bob get me the Medicare complete program but he also referred me to one of the physicians that was located in the Medicare list . Today not only do I have the same physician who is also my primary doctor but I am so satisfied with all of the questions that I could ask Bob and he gives me answers that I am completely comfortable with. If anyone is seeking some good insurance for your auto, home or life I highly recommend Bob’s insurance company for all of your needs.
Gail A., customer since 2016
Been a customer for many years. The service is the best ! Always helpful no matter who the specialist. I plan on being a customer into the future.
Michael J., customer since 2010
I greatly enjoy working with Monica. She gets me all the information I need very quickly and gets me the best insurance deals for my properties and vehicles.
Customer since 2015
Hilda was very helpful in obtaining insurance for my house. I really appreciated her efforts.
Customer since 2018
Quick and courteous very helpfull...right on point the whole time.
Customer January 2018
Robert was very helpful and quick to return calls. He was able to work around any problems I encountered and I would absolutely refer him to others!
Customer January 2018
Wagner was personable when I went to his office and introduced me to the owner. He was prompt in getting back to me on phone calls and setting up my car insurance and helped me save money over my present policy. The policy I had involved a distant location - I like the fact that if necessary I can walk right into their office.
Jay M., customer since 2018
The most important thing that i looked for is that you didn't look at me as a # i was respected as a person and you didn't try to sell me something i didn't need or want. THANK YOU
Jose N., customer since 2017
Monika and the entire team at Lancaster Insurance make sure your voice is heard and your needs are met. I have never felt like I was being "sold" a policy, but have been informed in order to "choose" the best policy. We have been with them for over a decade and are still treated with same attention as our first visit.
David S., customer since 2007
Made Me feel like I was welcome like part of the family.
Paul M., customer since 2017
very fast and understanding.
Customer since 2005
I like being able to call in and have Monica remember who I am! They are very helpful and assist with all our insurance needs for home and auto.
Elizabeth K., customer since 2006
Bob is the best. Very informative and also caring. He made finding the right insurance for my husband and me easy.
Daniel P., customer since 2015
Wonderful place to purchase insurance from. Great customer service, agents always willing to do a review of your policy. All you have to do is ask. Bob, the owner, is a very pleasant person, very helpful and honest. The company puts the customer first! I would not go anywhere else to purchase my home or auto insurance. They have great life insurance products also.
Elaine T., customer since 2010
Bob and his staff work hard to secure the best policy to fit their customer's needs.
Customer since 2009
Wagner always reminds me on when my insurance is do and very helpful with my concerns
Oscar A., customer since 2012
Good service with bob and Wagner. If you have a question they take the time to help.
Richard A., customer since 2008
Insured same day when I sent you properties
Customer since 2013
Hilda has always managed to find me the best deal on my homeowners insurance.
Customer since 2010
Monika has been great to work with - very quick and super knowledgeable!
Jaqueline M., customer since 2017
The staff was very freindly, answered all my questions. Helped me to understand my options with relocation from another state
Katrina P., customer since 2017
Monika is a wonderful agent. She is always available for questions and calls and is quick with her responses.
Customer since 2006
Monika at Lancaster Insurance has always gone out of her way to find us the best insurance coverage at the best rate. We have moved all of our insurance policies to Lancaster Insurance and I will confidently refer my friends and family. Monika responds quickly to our requests.
Steve S., customer since 2010
Fairness and friendliest and excellent customer service and trust.
David S., customer since 2017
You helped us get the right insurance we both needed. We had no idea on what to do and had so much trouble understand it all. You explained it and made it easy for us to comprehend. You took the time with us and saved us alot of money. We only wish we had found your company years ago. We truly appreciate all your help and advise. We have recommend your company to many of our friends. Thank you for being there when we needed you and for always taking our calls. Henry & Roxanne Weaver
Customer December 2017
Thanks for your kindness & helping me find something that was affordable in hard financial times.
Customer since 2009
Like the personal touch and high service.
Cynthia F., customer since 2017
communicating with me on all issues.
Customer since 2017
I have complete trust in your knowledge of your products and your obvious concern for your clients to find the best product at the best cost. Besides that, you are a really nice guy!
Robert S., customer since 2011
The team at Lancaster Insurance Services always goes the extra mile to attend to each unique need.
Chuck N., customer since 2012
the initial change form my prior insurance company was very smooth with no problems. the insurance carrier selected has been very easy to use to make payments. an accidental overpayment from one property was very quickly refunded even though i s=din;t realize i had overpaid.
Gerald P., customer since 2016
Monika was kind and courteous. Helped with any questions I had.
Deborah V., customer since 2009
The personal touch and attention to detail
Jack M., customer since 2010
The service was very knowledgable, very professional, and also had a very understandable way of relaying the information. Highly recommended.
Customer since 2018
Fast response with a great quote. The other insurance company took more than a week to decline to offer us insurance.
Customer since 2017
Personalized service. Monika is the best agent
Jeffery P., customer since 2009
You're always available by phone when I need you, and if you aren't, you call back very promptly. This is important to me. Your personable yet professional, ourteous and friendly.
Lynelle M., customer since 2012
Monika is a great agent. She responds quickly and has continued to keep our insurance costs down. Despite moving out of the area we have kept her as our agent due to these reasons.
Customer since 2012
good service
Manuel K., customer since 2017
Toi cuya are ver y kind.
Customer since 2014
Robert Finberg and Lancaster Insurance have been a consistant provider of excellent support and services for many years.
Robert G., customer since 2010
You have been very responsive whe we need something from you. We were on a trip and could not find our proof of auto insurance card. You quickly emailed them to me, so that I had them on my phone. When we were back at home, I was able to print them and put them in the cars.
Russel M., customer since 2011
Good services and reasonable prices.
Customer since 2013
Bob , you give me all the information and time that I need for my life insurance . Thanks.
Customer since 2012
Always reaching out to us. I can speak to someone if I need something.
Customer since 2005
I have been with Lancaster ins. for a few years now, Monika is wonderful.
Customer since 2010
We appreciated how knowledgeable you were with Medicare and it’s process.
Customer since 2017
Monika is someone I can count on. She’s very responsive and a please to work with. r MikeThomson
Michael T., customer since 2016
Great customer service
Customer since 2011
I've always gotten prompt, curtious attention, and don't have to have any concerns about my choice of Lancaster insurance services.
Customer since 2005
Bob is knowledgeable if becomes with insurance been a pleasure thank you so much!!!
Customer November 2017
Wagner is great - he has always been friendly and helpful answering our questions and needs, as have most of the staff at LIS. Bob has been a friend to my family for years and has served as our "insurance guy" for 3 generations, helping us with all kinds of insurance, too. Thanks, guys!
Joshua B., customer since 2015
The Lancaster Insurance Service have worked with me thru the years and i am happy to have them. I thank the team for supporting me.
Customer since 2006
we like the personal service you provide. good work.
Norman H., customer since 2016
Thank you for being my agent for years. I trust you as you always provide the professional and caring services.
Jian X., customer since 2013
Very good customer service answers all my questions very helpful very positive very comfortable with everybody always meets my needs very happy with Lancaster insurance been with them since 2009
Darren S., customer since 2009
The time you've afforded us at every meeting. You have always displayed a personal interest re: Insurance or Financial issues. You have gained our confidence with your very professional demeanor. Richard Miller Mangarin & Bobbie
Richard M., customer since 2005
you are doing a grate job.
Customer since 2010
While shopping around for the coverage I needed your office had the best price, and the most prompt communication (customer service). That promptness led me to believe my patronage with your office would be valued above the premiums I might eventually (not being a customer at that time) pay.
Customer since 2017
We love the customer service that you provide to us and to always make sure our coverage is always valid and up to date .
Customer since 2005
Good customer service.
Customer since 2011
I've been with Lancaster Ins. for years. Monika Peters has given me and my family 100% service. Thank you Monika and Lancaster Insurance !!!
Customer since 2011
One of the few Insurance Brokers that provided me with the best alternative in insuring my motorcycle. Service is excellent and staff always promptly returned my calls.
Norman B., customer since 2012
Hilda is always on top of it - thank you!
Jessica T., customer since 2011
You always found us the best deals and resolved any problems or issues expediently. Thanks for serving us so well!
Customer since 2008
Love the prompt response from Monika when I have a question or need an estimate very please with the service overall I have received from Lancaster insurance since I started using their services
Carol G., customer since 2006
We haven’t had any issues. Everyone is extremely pleasant and willing to answer any questions we have.
Customer since 2015
Good service, low policy price.
Customer since 2017
I have always had a very positive experience with your company. Very nice people and extremely knowledgeable .
Jack M., customer since 2010
Monika Peters is outstanding in knowledge of her product and her customer service is a breath of fresh air! I've been working with Monika for 8 plus years now and she has always looked out for my best interest, her integrity is untouchable. I appreciate this opportunity to give Monika recognition for her partnership in keeping me adequately and affordably insured with my vehicles and home. Thank you Monika!
Customer since 2006
Monika is my contact and has been great over the years in responding to my questions and needs. I have already strongly recommended Lancaster Insurance to the people I know.
Customer since 2011
Always available and willimg to take time for special requests with a smile!
Daniel P., customer since 2009
They Get back in a timely matter to get a quoit anytime I call . Friendly and nice..
Customer since 2006
In my times of need Bob Finberg has always been there. Insurance yes he is the best in town. But let me say this about Bob, my son passed away Bob was there for my family, when my husband died Bob was there. Bob and Monika are so much more than insurance sales, they are family. When anyone I know is looking for insurance I send them to Lancaster Insurance.
Priscilla T., customer since 2005
Monika has always been provided excellent service by not only making sure we have the coverage needed but also by evaluating our plans to see if there are any savings available. She gives advice solely on what is in the best interest for her customers. I recommend her to my family members because I know that they will be taking care of right away and given the service that is hard to find at other companies, worry-free.
Valerie R., customer since 2009
Lancaster Insurance Services has secured my vehicle and home insurance coverage for years. My questions are always addressed promptly, and any supporting documentation I request is quickly provided. My Insurance Specialist, Hilda Vargas, is very thorough, and the team as a whole is quite proactive about ensuring customers get the best coverage for the most affordable price. There are a few lower-end insurers that are not part of the LIS network of providers, but not having to worry about managing the details and making sure everything is covered is worth it to me. I would definitely recommend Lancaster Insurance Services for anyone who doesn't want to just figure it out for themselves.
Nicole A., customer since 2007
Monica is always there when we need her help!!! She is an asset to Lancaster Insurance!!!!!
Kamaljit A., customer since 2009
EXCELLENT LISTENING AND COMPREHENSION SKILLS, coupled with great follow up. Unfortunately I only know 2 people in the Palmdale area to provide a recommendation and one of them is who referred this agency to me. I have 6 properties in 3 states and this agency is FAR and AWAY the best.
Richard D., customer since 2015
you spent a lot of time with us and found us a great price and we didn't have an appt. Thank you soooooo much
Customer since 2017
Monika is best agent we have ever worked with, she's the best!
Vickie R., customer since 2010
I appreciated your pleasant, respectful, knowledgeable approach to conquering the puzzle of Medicare, Medicare Supplements, & Medicare Advantage programs & clearly explaining it to those of us who are new Medicare recipients. Though I have a long history as a healthcare provider & a fairly good understanding of our Medicare system, there are a lot of confusing aspects that you easily sorted through & explained to me. Also, I appreciated your availability as questions came up later. Thank you so much.
Anne B., customer since 2016
Working with your agency is always quick and easy. Never a headache! My agent Monika makes it that much easier with taking care of all my insurance needs! Thank you!
Shaun O., customer since 2014
Friendliness of the agent and helpfulness to find the best Insurance.
Customer since 2015
Your staff service - keep it up.
Angeles S., customer since 2009
Hi Monika, you and everyone there is always helpful, responsive and knowledgeable.
Customer since 2013
Great customer service!
Rigoberto G., customer since 2017
Monika has always answered my questions and been very helpful to give me the best rates on my insurance quotes.
Cecilia Q., customer since 2009
U always able to answer all the questions I have nicely
Customer since 2011
You got the job done!
David C., customer since 2017
Prompt service Records always available Reliable persons
George M., customer since 2010
I can always count you to answer any questions
Customer October 2017
Always a phone call or email away. Same day service and always polite. Monika is what makes Lancaster insurance my place
Jason M., customer since 2011
You are willing to spend time with customers, and work to help with all insurance products available.
Customer since 2005
Of all insurance carriers in the past, Lancaster Insurance Service are giving the customers the best affordable insurance premiums and very honest and reliable.
Alicia T., customer since 2014
Good service good prices
Customer October 2017
You guys really do care for you're clients I apreciate all the help.
Customer October 2017
Always helpful with answers and anticipating my insurance needs!
Customer since 2013
your customer service is fantastic.
Alfredo A., customer since 2016
Lancaster's customer service and support are top notch. They seem to always be able to find me the right insurance coverage I need, and their service is professional, and yet personalized and friendly.
Steven K., customer since 2014
You offered super low rates.. Plus the customer service is outstanding.
Carolyn H., customer since 2015
I have only dealt with Monika. She is very responsive to my emails. She is on top of all my insurance needs. She works fast and accurately. I feel comfortable with her and her ability to get the job done for me.
Customer since 2016
The customer service is great
Customer since 2006
Bob takes the time to explain all our questions and responds to emails promptly. He is a professional who takes his job seriously and does his best to keep himself updated at all times. Most of all we can trust him to do his best. Saroj & Priyam
Saroj R., customer since 2016
Hilda always takes care of my insurance needs on a timely basis.
Customer since 2010
Monika Pieters you are the agent for my wife and I and we are very pleased with Lancaster Insurance because you have showed you are concerned about our situations and our needs. You are very pleasant to speak to and treated us like family. Thank you
Michael G., customer since 2016
Just the best insurance company in the nation !!! Thanks for being who you are . Mike and Mareth Watters
Mike W., customer since 2005
You worked with us quickly and efficiently. Thank you.
Customer October 2017
We have been served well by Lancaster Insurance for many years and highly recommend their services to everyone. Lou & Jacquie Royce Royce's AV Concrete Pumping Quail Run Ostrich Ranch
Louis R., customer since 2005
You are very kind, great customer service, professional, worked hard at researching a great policy that fits our needs and gave us a great price.
Customer since 2005
Monika was able to quickly and efficiently provide us with a competitive quote unique to our situation. She communicated effectively and was available to answer all of my (sometimes nagging) questions. Will definitely be recommending Lancaster Insurance Service and Monika Pieters!
Kimberly C., customer since 2017
Quick and easy. They were very knowledgeable and answered all my questions.
Customer since 2010
Monika has helped us with several different insurance needs over the last few years (condo, auto, home, & business). She always makes the process look easy & helps us understand our policies. She was also very helpful when I was in an accident & didn't fully understand the claim process. I also appreciate that we can conduct most business over the phone/online.
Alice S., customer since 2009
Bob and his staff at Lancaster Insurance, Inc. are caring professionals. There knowledge and expertise are second to none. They work hard to provide the best products and service. Call or stop by and find out for yourself!
James B., customer since 2010
Monika is amazing. Any question I have she always gets back to me immediately!! Thank you for everything.
Renee G., customer since 2013
Honesty...
Customer September 2017
Everyone in the office is friendly and efficient and will go the extra mike to help with any questions or problems
Norma D., customer since 2013
I've used Lancaster insurance for 20 years and love them. They are always helpful, and give the best prices.
Lorelei P., customer since 2005
Found the best insurance prices for us.
Customer since 2011
Bob and his Team is very Honest and Reliable.-
Customer since 2005
elaine has always been very helpful to my wife and I. Her quick responses and day or nitght approach to contact is reassuring for my family. I will always recommend lancaster insurance to all my local friends and family.
Ryan T., customer since 2010
Great service . Wagner is the best.
Edgar O., customer since 2008
Bob and the staff of Lancaster .Insurance have been servicing all of my insurance needs for at least twenty years. The quality of product and service can't be beat. If I were to do it all over again, I wouldn't change a thing!
Richard T., customer since 2005
Monica and everyone at lancaster insurance always go out of there way to look for the best rates for me and want to say thank u
Customer since 2005
Have been with Bob for many many years. I have done so not out of habit but out of appreciation for the OUTSTANDING service he has provided me.. His staff is always helpful and Hilda is a "JEWEL"!
Charles W., customer since 2005
Lancaster insurance agency run by Bob Finberg has always been there for our family since I was a child my sisters and brothers some of my friends my parents have all use Bob Finberg as their agent. We have found him to be very trustworthy when handling our insurance needs whatever the situation was. He took the time to figure it out for us, make sure our coverage was good and straighten out any and all differences that the DMV had with the insurance company. Bob you gave us peace of mind we appreciate you and your staff. We appreciate all that you have done for us throughout the ages God bless you Bob Fenberg and Lancaster insurance agency staff.
Leonard G., customer since 2005
Being in business ourselves, we know the importance of return customers. Bob and all of his staff go beyond the call to insure the best prices and coverage for all of our insurance needs. But it's more than that with this crew, they welcome us into the office, are really concerned and helpful on the phone, and if they don't have answers, they find them. We have and will continue to recommend them to our clients, friends and family...we can honestly say we have a third generation relationship with Bob and Lancaster Insurance. Lou & Jacquie Royce Royce's AV Concrete Pumping and Quail Run Ostrich Ranch
Louis R., customer since 2005
I am very happy with there services I alway's deal with Monika Pieters she is allway ther for me when I have a question or help's me with any problem thx Lancaster Ins
Pablo D., customer since 2004
Great customer service. Monica is there with answers ASAP when she says she will call you back, you can bet she will. All are very polite and friendly. Kudos Bob you have a great staff.
John M., customer since 2004
I highly recommend Lancaster insurance services. I was a customer with Bob Finberg for many years. My parents originally started with him. I continued with his services at Lancaster Insurance because he has always been honest with us. He truly cares about each client and helps families to make the crucial life decisions to insure a secure future. I love working with Hilda also. Lancaster Insurance Serices is the best!
William S., customer since 2005
Very good rates and good customer dervice
Customer since 2017
I really enjoy receiving important updates, reminders and greetings from Robert. When I have needed your services, your team has always responded promptly with helpful assistance. I actually feel more like I am a part of an extended family, rather than just a customer. Thanks LIS team!
Mishirika S., customer since 2011
It seems I always need help with my insurance!! It's really helpful to know, all I have to do is call and Hilda knows me and answers any questions I have. I have been with Bob for over 25 years!!
Charlene L., customer since 2006
Everyone I've ever spoken with at the firm has always been pleasant. If I have questions or need a change to my policy, it's been done in a very timely manner. I've used your firm for many years now, and have no desires to change.
Lisa S., customer since 2008
Monika P. is and has been wonderful. I don't know how many years she has been helping me with insurance but I have never been happier. I have since moved away from Lancaster and am now married, but Monika continues to take care of us. I hope that Monika has many more years of service with Lancaster Insurance Services and she continues to have us as a customer. We are so fortunate to have someone who is responsive, professional and just a wonderful caring person.
David W., customer since 2009
Your office is very friendly and helpful.
Cora D., customer since 2006
Hello Wagner, The professionalism and promptness of the way you conducted business was outstanding. You made sure you gave me different options to choose from, and your entire approach was to handle my specific needs which helped me make an informed decision that saved me money. Thanks again. Gracelyn.
Gracelyn C., customer since 2017
Lancaster Insurance Services personal, knowledgeable and friendly service has made us happy clients. We've known Bob for MANY years and enjoy doing business with himButch and Rockie C
Arthur C., customer since 2017
Very happy with service. And a very professional group for your insurance needs.
Michael G., customer since 2017
Your company is very helpful and professional.
Gary J., customer since 2005
Monika and Bob always help us with all of our various projects and are there anytime for our questions. We appreciate their customer service so much and we recommend lancaster insurance to all our friends.
Chris N., customer since 2005
You were very personable, providing not only insurance information but helpful with the community that was brand new to me. Your insurance was priced reasonably and assisted me when another insurance company could not offer a policy. Have already mentioned your insurance to a friend who may be contacting your company when she is scheduled for renewal. Again thank you for your good service.
Customer since 2017
You always respond positively and with interest of my needs. Thank you!
Customer since 2005
Rapid response to any inquiries we might have. It was easy to add my new lease to car insurance policy via phone & email.
Mayra E., customer since 2007
Service is amazing and all my questions were answered. You made us feel very comfortable about our decisions. Thanks.
Customer since 2013
Answer all our questions quickly and accurately, and ultimately finding us cheaper insurance!
Customer since 2017
Thank you for the great service you always are very helpful Hilda Vargas!!
Sonia G., customer since 2017
Quick and easy. Very helpful.
Customer since 2016
Agent was fantastic. Easy to talk to. Knew exactly waht to offer us. I left an insurance company of 8 yars because of how nice and caring he was
Joseph F., customer since 2017
Took the time to explain everything without rushing through the paperwork and even recommended a great medical group. Very knowledgeable.
Customer September 2017
I know I can always call you with my insurance needs and you are always there, willing and able to help.
Customer August 2017
Very responsive to questions and presented us with a couple of options.
Customer since 2010
Quick responses to my requests. Delivers promptly. Presents best options. Monika demonstrates good expertise and efficient delivery. Absolutely delighted with her service.
Patrick R., customer since 2012
Friendly and very fast in response and delivery
Mike E., customer since 2013
I truly appreciate the customer service I have received any time I call the office.
Micahel H., customer since 2017
Monika Pieters was great and provided excellent customer service and was prompt and very knowledgeable!
Tania N., customer since 2017
Monika has always been there to take care of all our insurance needs. Very knowledgeable and great customer service.
Customer since 2006